Romanian Wines

Shipping, Delivery & Returns

Shipping costs

Delivery within the Netherlands is free if you order for a total minimum amount per order of 75 euros (incl. VAT). For all amounts under 75 euro (incl. VAT) we will charge 7,95 (incl. VAT) shipping costs.

Delivery

We strive to deliver your order within 2 days after you place your order. Orders placed Thursday after 16:00 will be delivered the following Tuesday.

For shipping your order we use Flespakket, an official part of PostNL. Delivery days of PostNL are Tuesday to Saturday. Each shipment is sent with an automatic track and trace code which will be communicated to you once the order is shipped.

Age check 18+

Age check is mandatory when delivering your order. The person receiving the order must be 18 years or older, if that is not the case the order will not be delivered. The person making the delivery will ask for an identification document to verify your age.

Did the age check fail because you were not at home or because the delivery person could not check the recipients age? In that case the shipment will be delivered at a PostNL location nearby, where you can pick it up with a valid ID. If nobody comes to pick up the package the shipment will be returned. If the recipient is someone younger than 18 years, then the package will also be returned.

Delivery to the neighbors is not possible

It is not possible to have the package delivered to the neighbors when the age check has to be done.

Returns & Replacements

We are happy to assist you! If there are any issues with the wine, please contact us within 30 days of purchase. Please let us know and we will arrange for the pickup of your package and once the package is returned back to us we will issue a refund for the returned items. Please email us at andreia@ultimaregina.com

Ultima Regina B.V. is registered in The Netherlands with the Chamber of Commerce under number 84064323 and located at Andreaslaan 3, 3871 MB Hoevelaken, The Netherlands.